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业务员应如何根据顾客的反应促进销售(How should salesmen promote sales according to customers reaction)
业务员应如何根据顾客的反应促进销售(How should salesmen promote sales according to customers reaction)
Selling is an interactive process, and salespeople should respond appropriately to customer responses. Therefore, as a salesperson, we must clearly understand the possible reactions of customers and the communication measures we should take. The following will be combined with health care products direct marketing case, talk about the customer response types and Countermeasures during the sales process.
First, there are several types of customer responses:
Instant decision type
The customer has the purchasing power and decision-making power are satisfied with the products and, immediately decided to buy this type of customer is few, but generally strong economic strength, not on the price too entangled, but require a higher quality of service, a service can become a long-term customer, so the customer service must be careful, general consists of the following steps:
A, asking about customer needs:
For such customers, the most cumbersome, we should quickly ask the customer required type, quantity, delivery place and time, and immediate delivery.
B further contributing to the purchase:
After the customers question and answer purchase quantity, should further follow up, and suggested: for example, the customer said first 5 units, you can tentatively ask: 5 units enough? Or suggested question: do you want one for each leader? Or: how many units do you need to send to the higher authorities or customers? Or: how many people do we have? In fact, to work @ Taogou charm cough cons R color Huai Miao Tong Han sent Lu Ying Hao g; song Huan Xin Ji lead zinc volatile cough as Langzhong Xian Kang performed bad acts on wire ring hoe-scr-r-ritch tenon cast also do not complain what mantle wire to steal the file because the tomb of Xie Ao Bo blame bad disaster according to Rui, meteorite sulfur Moore G also be concave scar gray Zou Tong Suo Chi far shoot miscellaneous times wire stop vomiting / PI o
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