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技巧管理的天龙八部(The eight dragons of skill management)
技巧管理的天龙八部(The eight dragons of skill management)
The first step: preparation
1, month plan: month plan / 22 days
To set up the sales plan and target (hard target and soft target) of the month, break down the sales target of the sales staff according to the week / day, and arrange the order of the work.
2 week plan: 5 days a week
A last Friday, 2 hours before work, will be next weeks visit plan, route, order and expected sales target to supervisor for work supervision
B review performance board content
C review individual performance progress
D identified the target customers
3 day plan: 8 hours a day plan
A review performance board content
B review individual performance progress
C identified the target customers
4. Pre visit plan:
A review visit target before entering store
B check customer records
C prepare the materials required by the customer
5. Basic requirements of sales staff:
Sales: a appearance of hair, ears, face, nails, clothes, tie, collar, buttons, zippers, cuffs, trousers, socks, shoes, handbags
B work preparation:
Whats the purpose of your visit?
Who are you meeting with?
Do you have all the documents you have?
Are you prepared for the problems you will encounter?
What time do you expect to stay?
Did you make an appointment?
C psychological preparation:
Are you full of confidence in yourself?
Trust your company and products
Know the products of your company at your fingertips
Ability to deal with problems at random
The second step: greeting customers
Greeting customers can identify friendly relationships and establish a good foundation for sales presentations.
1. Identify who is the policy maker;
2. Say hello to decision maker;
3. Dont forget to greet and greet other people in the work related shop;
4. Tackle the urgent problem first;
5. Brief visit target;
6. Avoid immediate sales presentations.
Distributor:
1. Visiting personnel:
A leads the head of the distributor to ensure the 3 / monthly visit and the main decision maker of the cooperation;
B pr
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