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宽带上网故障诊断排查方法(Fault diagnosis and investigation method for broadband Internet)
宽带上网故障诊断排查方法(Fault diagnosis and investigation method for broadband Internet)
This article is contributed by yangyzmb
Fault diagnosis and investigation method for broadband Internet
First of all, using antivirus software and malicious software to kill tools, killing viruses and malicious software and Trojan horses in the security mode, in order to eliminate the viruses and Trojans caused by Internet failure.
First, ASDL Internet access
1, first check the telephone line there is no problem (you can dial a telephone test), if normal, then check the signal frequency divider is connected properly (including telephone line is connected with the Line port, the telephone is connected with the Phone port, ADSLModem Modem port).
2, if the signal divider is connected, then check the ADSLModem Power (power) indicator light is bright, if not bright, check the `ADSLModem power switch is turned on, whether the external power supply plug good etc..
3, if the light, then check the LINK (synchronous) the status indicator is normal (Chang Liang flashing); if not, check each ADSLModem connection line is normal (from the signal frequency divider is connected to the ADSLModem line is connected to the Line port, and the adapter cable is connected to the LAN port is inserted good), if the connection is not correct, to connect the connecting line.
4, if normal, then check the LAN or PC indicator light is normal. If not, check the ADSLModem on the LAN port is connected, if connected, then the test cable is normal, if not normal, if normal, will replace the cable; computer and ADSLModem off after 30 seconds, restart ADSLModem and computer power supply.
5, if the fault still, then click the start / control panel / system / hardware / device manager command, open the device manager window, double-click the network adapter option, open the network adapter Properties dialog box, and then check the card whether there is a conflict, if enabled, if there is a conflict card interrupt value adjustmen
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