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Special Topics and Supplementary Discussion D | 12 | 12.1
Marketing of Internal Audit
Internal Marketing
12 Marketing of Internal Audit
12.1 Internal Marketing
Key Po I nts •••
• By providing quality audit results quickly and making objective and useful rec-
ommendations, Internal Audit can effectively market itself throughout the or-
ganization.
• To reach all those with an active or passive interest, Internal Audit should offer
different forms of information.
• Internal Audit should use the company’s intranet, distribute printed documents,
hold information events, and draw attention to its work in publications.
• Audit surveys are also part of Internal Audit’s internal marketing.
Internal Audit performs its activities as staff department of the Board and provides AuditAudit QualityQuality
audit results to the auditees on a confidential basis. The best form of marketing for
Internal Audit is to make the results of any type of audit available as quickly as pos-
sible and in the best possible quality. The reliability and objectivity associated with
such a practice are recognized by the organization and help the department build
a relationship of trust. Compliance with the audit principles and a convincing re-
porting system help safeguard the department’s reputation across all levels of the
organization.
A second internal marketing technique, which should occur naturally as a result RecommendationsRecommendations
of an effective audit process, is the implementation of all the recommendations
from the audit report. If the audit results are integrated into corporate p
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