酒店《查看可卖房》培训活动纲要.docVIP

A HOTEL XXX大酒店 培训活动纲要 Task: Checking Availability 任务: 查看可卖房 Code序号: RM-RES-D020 Objectives: At the end of this session, Reservations Sales Agent will be understanding how to accepting room reservations according to inventory availability. 目的: 在课程结束的时候，预订部销售文员应懂得如何按照酒店的可卖房情况来销售房间。 Standard ： Reservation Sales associates will accept room bookings subject to verification of room inventory and availability status. Reservation Sales associates will accurately check the availability for the room type and period of stay requested by the inquirer. When number of rooms or specific room typ