管理学原理（英文版）第一章课件FOM6_CH01.pptVIP

Managers and Management L E A R N I N G O U T C O M E S Describe the difference between managers and operative employees(作业成员\非管理人员）. Explain what is meant by the term management. Differentiate between efficiency （效率）and effectiveness(效果）. Describe the four primary processes(过程\职能） of management. Classify the three levels of managers and identify the primary responsibility of each group. Summarize the essential roles （角色） performed by managers. Discuss whether the manager’s job is generic（普遍的） L E A R N I N G O U T C O M E S (cont’d) Describe the four general skills necessary for becoming