农村信用合作社前台窗口服务水平调研报告.docVIP

关于＃＃农村信用合作社前台窗口服务水平 　 摘 要：在在金融领域，农村信用社以其点多面广，服务“三农”占有一席之地，但面对快节奏的社会发展，面对激烈的同业竞争，农村信用社依旧压力重重，因为无论是机构管理还是服务手段，信用社都相对滞后。为适应社会、参与竞争、促进发展，近年来农村信用社积极开展工作，不断深化改革，建立科学的组织形式，设立了统一法人社、成立了农村合作银行；不断完善服务，畅通结算渠道，逐步实现了全省、全国范围通存通兑，使其同业竞争力不断增强，让广大信合人看到了信用社的美好前景当设施设备购置到与对手同等先进，结算渠道搭建到与对手同等畅通，服务品种开拓到与对手同等多样时，在金融同业竞争中，比拼的则是服务，尤其是窗口服务。因此加强窗口服务是农村信用社当前直至长远的一项重要工作。 Abstract：In the fields of finance, rural credit cooperatives with its wide, service 3 farming occupy a space for one person, but in the face of fast rhythm of the social development, in the face of fierce competition, the rural credit cooperatives remain stressed, because either the institution management or service means, credit cooperatives are relatively lag. In order to adapt to the society, to participate in the competition, promote the development in recent years, rural credit cooperatives, begin the work actively, deepen reform ceaselessly, establish a scientific organization, set up a unified legal person agency, established rural cooperative bank; constantly improve the service, expedite settlement channels, the progressive realization of the province, the country the USW, make its competition ability ceaselessly enhanced, so that the majority of the letter people see the credit cooperative prospects. When the facilities and equipment to purchase rival the same advanced, clearing channels to build and opponent equal flow, service breed development to opponent with equal diversity, in the financial industry competition, the competition is service, especially window service. Therefore to strengthen the service of rural credit cooperative current until the long-term work Key Words：Infrastructure construction；Working conditions；ensure. ＃＃年2月在＃＃市农村信用合作联社的组织下，＃＃信用社在关口分社和＃＃总社对前台窗口服务水平 一、＃＃信用社的基本情况 ＃＃信用社位于＃＃市东南部，距＃＃市区30公里，地处＃＃、禹州、新郑三市交界。全镇总面积90.13平方公里，辖24个行政村，314个村民小组，总人口5.3万人，辖区内有企业121家，主要经营煤矿，耐火材料等。现＃＃信用社共有16名，其中主任1人，副主任2人。客户经理5人，会计2人，出纳1人，柜员5人。 二、目前基层农信社前台窗口服务现状因全国农信系统网点众多，各地经济发展千差万别，所以各基层农信社前台窗口为顾客提供的服务也参差不齐。但由于农信社发展模式基