唐山海视锦天科技有限公司售后服务条款中英文2年.docx

After-sales service 售后服务As for each customer, we should get to know and analyse their different needs and environments in detail and provide most perfect technical projects and good after-sales service for them. We attach great importance to the effective operation of customers’systems. We provide solutions for the customers and meanwhile, we also take detailed technical support and after-sales service into consideration so as to protect the investment of customers in software and hardware. 对于每位客户，我们都要详细了解和分析客户的不同需要和环境，为他们提供最完善的技术方案和优良的售后服务。我们非常重视客户系统的有效运行，在为客户提供解决方案的同时，进行详尽的技术支持与售后服务方面的考虑，以保护客户在软件和硬件方面的投资。After completion of works, in order to protect your investment benefits better, our company makes the following commitments combining with our several years’ experience in weak current engineering service. 在工程竣工后，为了更好的保护贵方的投资效益，我公司结合多年弱电工程服务经验对贵方做出以下几点承诺。Special line of after-sales service: 0315-5050550售后服务专线电话：0315-5050550Classification of after-sales service: 售后服务分类：The core professional equipment: the service for all core professional equipment includes “three guarantees” implemented by original factories, with time limit of two year.核心专业设备：所有核心专业设备均包含原厂家的三包服务执行。时限为二年。Auxiliary support equipment: carried out according to the engineering typeafter-sales service commitmentsof our company.辅助支撑设备：按照我单位的工程类售后服务承诺执行。Stage division of after-sales service:售后服务阶段划分The after-sales service within warranty period: according to the after-sales service stage within warranty period as specified in the contract. The after-sales service after the guarantee period: according to the after-sales service stage after thewarranty period. This stage includes two kinds of conditions: the customer and our company re-sign an after-sales service contract and there is no service contract after theguarantee period. ???? 保质期内的售后服务：根据合同规定的保质期内的售后服务阶段。???? 保质期外的售后服务：保质期外的售后服务阶段。该阶段包括两种情况：客户和我公司重新签订售后服务合同和保质期外无服务合同签订两种情况。The after-sales service commitments within thewarranty period:保修期间售后服务承诺W