罗宾斯《管理学》第九版题库 15.docVIP

Chapter 15 – Understanding Groups and Teams True/False Questions A MANAGER’S DILEMMA 1. According to the company profile in “A Manager’s Dilemma,” StrawberryFrog is described as a “big bureaucratic organization.” False (moderate) UNDERSTANDING GROUP BEHAVIOR 2. Command groups, cross-functional teams, self-managed teams, and task forces are all examples of informal groups. False (moderate) 3. To be considered a group, there must be at least five people. False (moderate) 4. Cross-functional teams are composed of people from different work areas. True (easy) 5. Task forces are permanent teams that take on special projects. False (moderate) 6. The first stage of group development is storming. False (moderate) 7. In the storming stage of group development, intragroup conflict often occurs. True (moderate) 8. When the forming stage is complete, there will be a relatively clear hierarchy of leadership within the group and agreement on the group’s direction. False (difficult) 9. Under some conditions, high levels of conflict are conducive to high levels of group performance. True (difficult) 10. A norm is a set of expected behavior patterns attributed to someone who occupies a given position in a social unit. False (difficult) 11. Roles are acceptable standards shared by a groups members. False (easy) 12. The impact that group pressures for conformity can have on an individual members judgment and attitudes was demonstrated in research by Solomon Asch. True (moderate) 13. Small groups tend to complete tasks faster than larger groups. True (easy) 14. As group size increases, the contribution of individual members tends to decrease. True (moderate) 15. The human relations view of conflict held that conflict must be avoided because it indicates a malfunctioning within the group. False (moderate) 16. The interactionist view of conflict holds that some conflict is absolutely necessary for effective group performance. True (moderate) 17. Resolving