酒店情景英语chapter 13 Room service.ppt

Chapter 13 Room service Part I Dialogues Part II Vocabulary Study Part III Listening and Speaking Part IV Practical Writing Part V Feature Reading Dialogue 1 Doorknob Menu Service Dialogue 2 Taking Telephone Orders for Breakfast Dialogue 3 Taking Telephone Orders for Supper Dialogue 4 Serving Breakfast in the Room Vocabulary Study Knob n. Can v. Prapefruit n. Freeze v. Bacon n. Toast n. Marmalade n. Selection n. Sweeten v. Unsweeten v. 门把 把……装成罐头 柚子 冷藏,冷冻保藏 咸肉 烤面包片 橘子酱 选择 使甜,变甜 去糖 1. Functional Sentences 2. Answer the following questions Exercise 1: Listen to the short dialogues. Fill in the blanks. Then practice with your partner. Exercise 2: Listen and fill in the missing information. Exercise 3:Listen and fill in the blanks. Exercise 4: Complete the dialogue orally with the Chinese prompts. Exercise 5: Role Play Exercise: Try to recommend one or two of the specialities served in your restaurant. Room Service Exercise 1:Translate the following into Chinese. Exercise 2: Answer the following questions briefly. 请客人签名 May I have your signature, sir? Could you please sign your name here, Mrs. Smith? Could you please sign your bill, Mr. Smith? 真诚帮助 Is there anything else I can do for you, sir? Please let us know if you need any help. What else can I do for you, Mr. Smith? How would you introduce room service to your guest? What would you say to tell your guest how to use the doorknob menu in the hotel? You’re working in the room service section. When the telephone rings, what would you say ? When the guest tell you you’d like to have some food and drinks in his room, what would you say then? If you want to know when the guest would you like his breakfast ,what would you say? f. When taking orders on the phone =,you have to write down the guest’s room number, what would you say? g. You’ve brought the food to the room and have to ask the guest where to put it. What would you say? h. You have to ask your guest to sign his ill before