导购英语.docVIP

这衣服是什么面料?what is this clothes made of? 这是涤纶的/纯绵的~it is made of terylene/cotton 这衣服正合适您 it fits you so much 您好！您想买什么？Hi, can i help you? 第一部分：招呼顾客1， Good morning ，sir。Can I help you ?先生，早上好，我能为您效劳吗？2， Good afternoon , madam ,May I help you ?太太，中午好， 您想买什么？ 3， Good evening ,miss , What can I do for you ?小姐，晚上好，您需要什么？4， Welcome to our countelr. 欢迎光临本柜5， Welcome to Wuhan plaza . 欢迎光临武汉广场6， Please take your time . 请随便看看Conversation A S:sales (营业员) C:Customer(顾客)第二部分：指路1． Go straight on ,then make a left turn ,you”ll find the toilet 请笔直走，再向左转，你会找到洗手间的。2.The Information /Reception Desk (总服务台) is on the first floor .(Ground floor)总服务台在一楼。3.Please go downstairs.(upstairs)请下（上）楼。4.You can take the escalator up to the 5th floor.你可以乘坐电梯到五楼。5.Follow me ,please .请随我来。6、This way Please. 这边请。7、You will not miss it. 你不会错过的。8、Where is the sport-department?-It’s on the fifth floor.--体育用品在几楼？---在五楼。9、The cashler is on thls wsy. 收银台在那边。10、It’s on you right hand slde. 在你的右手边。ConVersationC:Excuse me,could you tell me where the sport-department is?劳驾，请问体育用品在几楼？S:It’s on the 5th floor,you may take the escalator to.在五楼，你可以乘座电梯上去。C:Thank you,By the way,how can I find the toilet?谢谢你，顺便问一下，男士洗手间在哪？S:Taka a left turn,then go straight on,It’s on your right hand side ,You will not miss it.请向左转，然后笔直向前走，它就在你的右手边，你不会错过的。C:Thanks a lot. 谢谢！S:You are welcome . 没关系！Exercise员工之间练习指示方向。第三部分：推荐商品1、 Do you want me to show you something? 你想看些什么？2、 Which one do you like? 你喜欢哪一个？3、 Are you interested in any speclal brand?你是否对特别的品牌感兴趣？4、 May I know what you like?请告诉我你看中了什么商品？5、 Would you like this one,which I recommend to you?你喜欢我推荐的这件商品吗？6、 It’a world-famous brand.这是国际名牌。7、 I think it looks good on you.我觉得你穿这件很人合适。8、 It is the most popular color this year.这是今年最流行的颜色。9、 This brand is suitable for young people.这个品牌适合年轻人。10、 It seems you are interested in …..?你好象对这件商品感兴趣？11、 Do you have something like this?你们有没有象这样的东西？12、 Here you are. 给你。13、 How about this on