第十讲生产率改进方案Chapter 10 Implementing Productivity.pptVIP

第十讲生产率改进方案Chapter 10Implementing Productivity Improvement Programs Chapter online 10.1以绩效定薪酬方案 Pay-for-performance programs 以绩效定薪酬方案的原理Rationale for Pay-for-Performance Programs 有效的绩效定薪酬方案的标准Standards for Effective Pay-for-Performance Programs 功绩薪酬计划Merit Pay Plans 计件工资制Piece rate plans 盈利共享Gainsharing plans 利润共享Profit-sharing plans 10.2 雇员授权方案Employee empowerment programs 非正式参与决策方案Informal participative decision-making programs 工作丰富化Job enrichment Desirable Employee Behaviors Attend work regularly Come to work on time Work well with others Work “smart” Work “hard” 回报的类型Types of Rewards Types of Productivity Improvement Programs 10.1以绩效定薪金方案的机理Rationale for Pay-for-Performance Programs 期望理论Expectancy Theory Model 有效的以绩效定薪金方案的标准Standards for Effective Pay-for-Performance Programs 功劳薪金计划Merit Pay 年度工资增长Annual pay raises 根据工资绩效水平Based on levels of performance 功劳薪金计划Merit Pay Plans 功劳薪金指南表Merit pay guidecharts 主管决定Supervisory discretion Merit Pay Guidecharts 为何功劳薪金计划常常失败Why Merit Pay Plans Often Fail 不完善的绩效评估体系Poor performance appraisal system 绩效和回报的联系不清晰Unclear performance-reward link 回报不被雇员看重Rewards aren’t valued by employees 不能区分雇员的表现Failure to distinguish among employees 行为和回报的时间间隔太长Time lag between behavior and reward 成本效率不高Not cost efficient 有可能鼓励竞争而不是合作行为Reward the wrong behaviors 有效功劳薪金计划的六步骤Six Steps to an Effective Merit Pay Plan 加大奖励力度Give rewards large enough to make a difference. 工资增长公开Make pay increases public. 使用红利替代工资增长Use bonuses, not salary increases. 及时奖励Make rewards timely. 开发有效的绩效评估系统Develop an effective performance appraisal system.(easy to measure) 让雇员参与开发系统Involve employees in plan design. 计件工资计划Piece Rate Plans 工资以生产达到产品数量为基础Wages based on number of “pieces” or units produced 适用于：Work best 制造业manufacturing 工作简单，高度结构化jobs simple and highly structured 雇员能控制产出employees control their own output 计件工资计划Piece Rate Plans Strengths 清晰的期望绩效Clear performance expectations 客观的绩效标准Objective performance standards 回报与绩效紧密联系Rewards tied directly to perf