商业写作教学资料：lecture 2_business letter.pptVIP

Reference answer 4 January 2010 Dear Sir or Madam Rise in Interest Rates With reference to interest rate, I am pleased to tell you that we have increased them to 12% for deposits. This is because of a change in government regulations. I hope that this information will help you. Yours faithfully Frick White Sub –manager 4 January 2010 ? Dear Sir or Madam ? Rise in Interest Rates ? We are writing in connection with interest rates. We regret that we have been forced to increase interest rates to 14% for loans. This is due to a change in government regulations. ? With apologies. ? Yours faithfully ?Frick White Sub –manager ? Discuss samples 2 3 Request action, require information and apologizing 3.1 request action here are some ways to ask people to do something for you. Please could you… We would be grateful if you could … We would appreciate it if you could … What would you write in the following situations? You have seen an advertisement in the newspaper for a post as office manager. You want an application form. I would appreciate it if you could send me an application form. The photocopier in your office has broken down. You want to have it repaired, quickly. We would be grateful if you could send a repairman to fix our photocopier as soon as possible. ? You have written to a company and you want them to reply quickly. I would be grateful if you could send us a reply quickly. 3.2 require information Please could you… We would be grateful if you could … We would appreciate it if you could … We would like to know about/if… Give us some further details about … Let us know about/if… Inform us about/if… what would you write in these situations? You wrote a letter to someone and they haven’t replied. You want to know if they received the letter. We would be grateful if you could let us know if the letter has reached you. A businessman is going to your company. He wants you to get a visa for him. You need all the detail