Chapter_16_质量保证.pptVIP

Chapter 16 Software Quality Assurance 第十六章 软件质量保证 Comment on Quality Phil Crosby once said: The problem of quality management is not what people dont know about it. The problem is what they think they do know . . . In this regard, quality has much in common with sex. Everybody is for it. (Under certain conditions, of course.) Everyone feels they understand it. (Even though they wouldnt want to explain it.) Everyone thinks execution is only a matter of following natural inclinations. (After all, we do get along somehow.) And, of course, most people feel that problems in these areas are caused by other people. (If only they would take the time to do things right.) 对于质量的评论 菲尔克劳斯比曾今说过： 质量管理所存在的问题不在于人们的无知，问题在于人们自认为自己知道的那些事。这样看来，质量和性爱倒有挺多共性。 人人都拥护它 (当然，只在一定条件下） 人人都以为自己够了解它(即使他们不想解释它) 人人觉得仅仅执行力仅仅只是遵循自然倾向的结果 (毕竟我们的确都相处得来，不管以什么方式) 当然，大多数人都认为在这个领域出现的问题都是别人造成的。 (如果别人肯花时间把事情做好就好了。) Elements of SQA Standards Reviews and Audits Testing Error/defect collection and analysis Change management Education Vendor management Security management Safety Risk management 软件质量保证(SQA)的组成元素 标准 评估和审查 测试 错误/缺陷收集并分析 变更管理 教育、培训 创投管理 信息安全管理 安全性 风险管理 Role of the SQA Group-I Prepares an SQA plan for a project. The plan identifies evaluations to be performed audits and reviews to be performed standards that are applicable to the project procedures for error reporting and tracking documents to be produced by the SQA group amount of feedback provided to the software project team Participates in the development of the project’s software process description. The SQA group reviews the process description for compliance with organizational policy, internal software standards, externally imposed standards (e.g., ISO-9001), and other parts of the software project plan. 软件质量保证小组的工作（一） 为项目准备一份供应质量品保证计划 明确计划任务 进行评估 进行评估和审查 提出应用于项目的规格标准 进行错误汇报与跟踪的报告 由供应质量保证小组创造的文件 提供给软件项目团队的一定数量的反馈 参与项目软件开发过程的流程描述 软件质量保证小组回顾流程描述以确保过程遵循了组织方针，公司内部的软件标准，外界的标准（如ISO-9001),和软件项目计划的内容。 Role of the SQA Group-II Rev