[人力资源管理]ISOTS 16949 Internal Audit ISOTS 16949 内审.ppt

Prepared by Justin Audit Preparation审核准备 1 Quality Audit 体系审核 2 Audit Phases 审核阶段 3 Planning Preparation 策划准备 4 Conduct Audit 实施审核 Quality Audit Definition 质量审核定义 A systematic and independent examination to determine whether quality activity and related results complied with planned arrangements and whether these arrangements are effectively implemented and suitable to achieve the targets. 一个有系统的独立的检查， 以确定质量活动和有关结果是 否符合计划的安排， 以及这些安排是否有效地实施， 并适合于达到预定目标。 Quality Audit Concepts质量审核概念 The design of quality audit is not used to criticize or blame There’s no procedure to be perfect and no change in anytime Quality audit determine the basis for: - improve the quality of products - to ensure the procedure can maintain the quality and reflect the effective operation - take action to improve the process The auditor to determine whether the operation follow procedure The auditor shall perform audit with positive attitude The auditor must prepare well 质量审核的设计并非用以进行批判或责备 并没有一个程序是完美得于何时也不需要改变的 质量审核确立了基础以： - 改善公司产品的质量 - 确保程序能维护质量、反映有效的 作业 - 采取纠正措施以改良过程 审核员决定作业是否遵从程序规定 审核员应以正面的态度进行审核 审核员必须充分准备 Types of Audit审核的种类 Types of Audit审核的种类 Document Audit 文件审核 On-site audit 现场审核 Audit Phases审核阶段 Information Gathering / Preparation 搜集资料 / 准备 Standards Company background Number of Employee Location Site scale Audit scope Previous audit record Customer information Customer / contract special requirements Travel and other arrangement 标准 公司背景 员工人数 地点 场地规模 审核范围 以往审核记录 客户情况 客户 / 合同特殊要求 交通和其它安排 Auditor Arrangement安排审核员 Trained and qualified Have relevant experience Independent to the auditee Beware the relationship between auditor and auditee Select the team leader 经培训并有资格 有相关经验 与被审方有独立性 注意审核员与被审方的个人关系 选定组长 Audit Plan审核计划 The annual schedule should consider: The importance of the department and its relationship with the system standard requirement Actual per