[英语学习]商务函电写作范文搞定所有外贸邮件.ppt

1. Express thanks for receiving the inquiry. 2. Supply all the information concerning the matter, and refer both to enclosures and to samples, catalogues and other items being sent by separate post. 3. Provide additional information, such as market quotation and marketability of the goods concerned, in order to attract the prospects. 4. Finish the letter with hope by encouraging customers to place orders but not force them to. 1. Begin with the answer or state that you are complying with the request. 2. Show thanks or sincere interest in the request and the person. 3. Present the most important information in a positive way. 4. Focus on the reader’s benefits associated with the information. 5. Provide additional helpful information and tell the reader what actions you will take for him or her. 6. End the letter with confidence and courtesy. 1. We have received / are in receipt of / acknowledge / wish to thank you for your inquiry dated March 20, 2006. 我们收到了你方2006年3月20日的询盘。 2. We are enclosing / mailing to you / sending you with this letter / attaching to this letter our illustrated catalogue and export prices. 随函附寄给贵方我们的产品插图目录及出口报价单。 3. We are pleased to forward you the samples of our products with their quotations and discounts for your reference. 很高兴寄去我们产品的样品、价格和折扣率，供你方参考。 4. We shall make delivery of the goods upon receipt of / immediately after we receive / as soon as we have / shortly after we receive / once we receive your order. 一旦收到你方订单，我们将立即发货。 5. Please note that we can only accept payment by L/C in our business dealings with developing countries. 请注意，我们与发展中国家做生意时只接受信用证付款方式。 6. In reply to / In response to / With respect to / With reference to your letter dated October 17 inquiring about our “Zhonghua” pencils, we are sending you the samples you requested under separate cover. 复你方10月17日询问我“中华”牌铅笔的函，我们将另寄去你方所需的样品。 7. We have the products of fine materials and high craftsmanship and shall be ready to grant / give / allow / make you a 20% special disco