[计算机软件及应用]客户信息管理系统.doc

摘 要 在企业的经营生产中，企业已成为企业经营管理中不可或缺的一部分，为企业进行客户管理和进行各种客户调配活动提供了重要的依据，在生产分配安排中发挥了越来越重要的作用。论文详细论述了一个基于Java企业客户系统的开发设计过程。系统采用作编程语言，oracle 11g作数据库管理系统。Microsoft Window2000/XP、win7。 Abstract In business production, business services business has become an integral part of management for enterprise customers to conduct various kinds of customer management and deployment activities provided an important basis for the distribution arrangements in the production is playing an increasingly important role. Papers detail a customer service based on the Java enterprise system design process. System for the Eclipse as programming language, oracle 11g for database management systems. The system for the enterprise customer information management system, through the system, the enterprise customer management systematization, standardization, automation, customer management to improve enterprise efficiency. Enterprise customer management systems to the enterprise customer base of information, product infomation,sales records, database backup and restore and empty the other management. Timely information about changes in every aspect.Systems overall mission is to make corporate managers can quickly and easily complete the task of enterprise customer management. Help improve management efficiency. Support the environment: Microsoft Window2000/XP, win7. Keywords: customer; administrative; database 目 录 摘要 ……………………………………………………………………………………….…………………………………..I Abstract………………………………………………………………………………….…….……………….…………...II 前 言………………………………………………………………….……..………….…………………………………….1 第1章 概论…………………………….……………………………………………………………………….………..2 1.1 系统开发的背景和意义 2 1.2 系统需实现的功能 2 1.3 客户信息管理系统的相关概念 3 1.4 Eclipse 开发工具简介 3 1.5 Oracle 11g简介 4 第2章 系统分析……………………..…………………………………………………………………….…………..5 2.1 需求分析 5 2.1.1 系统实现目标及功能 5 2.1.2 功能需求 5 2.2 可行性分析 6 2.2.1可行性分析目的……………………………………….……….…….……………………………………..6 2.2.2技术可行性………………………………………….………………….………………………………………6 2.2.3经济可行性………………………………………………….………….…………………………….………..6 2.2.4操作可行性