[高等教育]有效沟通技能.pptVIP

Effective Communication 目 标 The Purpose Course Outline 概要 沟通的过程 the course of communication 沟通的种类the kinds of communication 上行/下行/平行 up / down / parallel 正式/非正式 formal / informal 单向/双向/多向 one side /double side/multiple side 沟通的方式The Method Of Communication 发出信息的方式总是要影响接收信息的方式。 The way to send massages effect the way to receive it. Importance of Non-Verbal Cues非语言暗示的重要性 单用语言不足以表达意思。 It is not enough to use language for expression 能帮助表达我们的感情It will be helpful to express our sensation 能帮助确认他人所说的和他们想表达的意思一致 it will be helpful to make sure that the meaning in h