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after the layoffs what next推荐
HBR CAS E S T UD Y A N D C O M M EN TA RY
What should After the Layoffs, What
Delarks do to repair
the damage caused Next?
by a mismanaged
downsizing?
by Suzy Wetlaufer
Five commentators offer •
expert advice.
Reprint 98510
Sales and stock prices are soaring at Delarks department stores, but
morale among the survivors has hit bottom.
HBR CAS E S T UD Y
After the Layoffs, What
Next?
by Suzy Wetlaufer
.
D
E “Periwinkle, Definitely periwinkle.” Claire years they had known each other, starting
V
R
E
S Ladd’s insistent voice filled the room, but it when they were both “rack runners” in New
E
R
S was greeted with dead silence. York’s bustling garment district, their relation-
T
H
G
I “Did you hear me, Harry? I said periwinkle . ship had always been honest—and even famil-
R
L
L It’s the color of the fall season. And Harry, no ial. “Snap out of it, Harry!” she laughed. “I’m
A
.
N
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