商务英语课程课件Unit3.pptVIP

1) Work with your partner to work out as many business telephone tips as you can. For example: ● Try to identify a convenient time to call the person. ● Try to speak slowly and clearly. MEMORANDUM TO: Peter Johnson, Sales Manager FROM: Susan Button, Personnel Training Officer DATE: January 2, 2011 SUBJECT: Sales staff to attend letter-writing course May 17-18 Yes, Peter, we have budgeted for three staff from your section to attend the advanced letter-writing course. Because this is an advanced program it is essential that all participants have completed at least one basic letter-writing program in the past year. It does not matter whether the basic course was one of ours or one run by another organization. Please let me know by January 25: 1. the name of each person who will be attending; 2. what courses on letter writing each individual has attended previously; 3. the date and duration of each course attended; 4. where the course was held. Thanks, Peter. As soon as I have the three names, I will contact each participant personally and pass on full details. 4) A：Hello．This is David Taylor calling from the Sales Department of ABC Company．May I speak to your manager, please？ B _________________________________________. (非常抱 歉，我们经理正忙得脱不开身。请留下你的姓名和电话号码，我请他有空就给你回电。) 5) A: Hello, Mr. Brown. What can I do for you? B: I’ll be in China next week ____________________________________(我打电话是想看看你是否有空和我会面谈谈你们明年的采购计划。下周有空吗？) Mark is calling Peter to talk to him about something urgent. 1) Who did Mark talk to in the telephone conversation? The receptionist and Peter’s secretary. 2) Who did Mark want to speak to? He wanted to speak to Peter Brown. 3) Why couldn’t Mark talk to Peter? He was out for a meeting and wouldn’t be back till 3. 4) Why did Mark want to talk to Mr Brown in person? Because he wanted to talk to him about something rather urgent. 5) Why didn’t Mark try Mr Brown’s mobile phone? He did,