旅游英语复习大纲.doc

旅游英语复习大纲 Part Two Working Procedures General Remarks Texts Welcome speech content. 1. Greeting guests; 2. Introduction: (1) self-introduction (2) introducing colleagues 3. Express willing to serve the guests and ask for understanding and cooperation; 4. Wish them a pleasant trip. As a tour guide, what should you bear in mind when meeting tourists at the airport? Locate tour group Contact tour leader and national guide Claim luggage Aboard coach Welcome speech What should a guide introduce when conducting a tour en route? 10 aspects 1. Local time, climate 2. Airport and hotel: distance, location, facilities. 3. Duration, main activities, cautious notes 4. Daily life knowledge: taxi, bus, post office, ways of paying, charges, etc. 5. Shopping: local specialties, daily necessities, snacks, delicacy, business area, business hours… 6. Cash / currency: exchange rate, where to change them recognize RMB, etc. 7. Local exchange of greetings: some Chinese greetings 8. Local background: history, geography, population, policy, economy, culture, main attraction, receiving capacity and facilities 9. Folk customs, traditions and ordinary daily life 10. Certain regulations for tourists What are the principles of conducting tours en route? 1.You ought to introduce views in sight, mention the tourist attractions in the vicinity. 2.You introduction should be brief and concise. 3.You’d better try to avoid introducing and explaining anything that the guests cannot see. 3. How to accommodate tourist at a hotel? 1. Check in and introduce the hotel 2. Sent luggage to the rooms 3. Solve tourists problem 4. Prior to the arrival of a tour group, what is a tour guide or tour coordinator normally required to do? Make a detailed study of the reception program and draft a preliminary itinerary with reference to the age-bracket, food preference, religious taboos, occupations and tastes of all the group members. 5. Attention is paid to the aesthetic appreciation of…(last sentence o