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基于流程再造的国有商业银行二级分行的扁平化管理研究.doc文档
西南交通大学
硕士学位论文
基于流程再造的国有商业银行二级分行的扁平化管理研究
姓名:吴雪清
申请学位级别:硕士
专业:工商管理
指导教师:陶莹西南交通大学硕士研究生学位论文第1I页
Abstract
Inrecentyears.theabuseoftraditionalmanagementpatternofstateowned
commercialbanksinourcountrygraduallycameintoview.Aimingatstrengthening
theircompetitiveness,severalstateownedcommercialbanksmadepositivetryinthe
practiceofimplementingtheflatmanagement,however,theeffectofitwasnotso"
goodasaresultofthesimpleunderstandingtothecontentoftheflatmanagememand
implementationprocess.
’Theprocessoforganizingandimplementingtheflatmanagementpattern
actuallyshouldbetheonewhichwilloptimizethebankbusinessandthemanagement
processofthebasicoperatingunitofstateownedcommercialbanks.Usingsecondary
bankasthesubject,thebasisoperatingunitofstateownedcommercialbank,the
thesisexplainswhateffectstheflatmanagementwilltakesinpromotingefficiencies
andimprovingrisksthroughsystematicallyanalyzingthesuccessfulexperienceinthe
fieldofflatmanagementandtheprocessreengineeringofforeigncommercialbanks
incombinationwiththepracticeoffiatmanagementreformationofonestateowned
commercialbanksinHcity.Furthermore,byanalyzingtherelationshipbetweenthe
processreengineeringandflatmanagement,itproposessomethinkingand
suggestionsabouthowtothoroughlyreengineeringthebusinessandmanagement
processagainstthedifficultiesfacinginthepresentstagesofflatmanagementandthe
principalsfollowed.Otherwise,theconditionsunderwhichtheflatmanagementwas
achievedandsubjectarealsoaccountedfor.‘
Differentbusinessprocessbringsindifferentcompetitiveness.Asbothofthe
internalandexternalenvironmentsfacingbythebanksvariesconstantly,thematerial
effectofthebank’sfiatmanagementmoreandmoreincarnatesinthedesignofthe
businessprocess,whichnotonlysubtractstheleveloforganizationstructure,butalso
compressestheoverlongbusinessprocessreengineeringandexcessivemanagement
levels.Fromthepointofthebusinessprocessreengineeringthethesisproposesthe
contentoftheflatmanagement:thebusinessprocessmustbedesignedtofocusthe
西南交通大学硕士研究生学位论文第1II页
customerandmarketdem
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