- 1、本文档共12页,可阅读全部内容。
- 2、原创力文档(book118)网站文档一经付费(服务费),不意味着购买了该文档的版权,仅供个人/单位学习、研究之用,不得用于商业用途,未经授权,严禁复制、发行、汇编、翻译或者网络传播等,侵权必究。
- 3、本站所有内容均由合作方或网友上传,本站不对文档的完整性、权威性及其观点立场正确性做任何保证或承诺!文档内容仅供研究参考,付费前请自行鉴别。如您付费,意味着您自己接受本站规则且自行承担风险,本站不退款、不进行额外附加服务;查看《如何避免下载的几个坑》。如果您已付费下载过本站文档,您可以点击 这里二次下载。
- 4、如文档侵犯商业秘密、侵犯著作权、侵犯人身权等,请点击“版权申诉”(推荐),也可以打举报电话:400-050-0827(电话支持时间:9:00-18:30)。
查看更多
文华东方顾客满意度调查表MO Sanya GAS - EQ
Mandarin Oriental, Sanya
Guest Satisfaction Survey (W920)
Navigation Instructions
How to complete our questionnaireThank you in advance, for kindly taking the time to complete our questionnaire.To make this as simple as possible please follow these steps:1. Please maximize your screen by clicking on the box found in the top righthand side corner, to the left of the cross; it will be easier to read.2. The screen would be easier to see when using screen resolution 1024 x 768, if you cannot see the questionnaire properly, we suggest modifying your screenresolution via your control panel.3. It will take approximately 5-10 minutes to complete the questionnaire. The survey is entirely confidential, if you wish to read our privacy policy please click here (link to policy). For further assistance, please contact us at mandarinoriental@.Thank you.
OVERALL EXPERIENCE SERVICES USED
The purpose of this survey is to ask your opinion on various aspects of your stay and services provided to you by Mandarin Oriental, Sanya on your LAST VISIT. Please answer each question by moving the cursor to the circle which best describes how you feel. Then click on that circle to make it dark ?.
Overall Quality Excellent
1 Very Good
2 Good
3 Fair
4 Poor
5 1. How would you rate the overall quality of Mandarin Oriental, Sanya as a resort? ? ? ? ? ?
SATISFACTION WITH SERVICES AND FACILITIES
The following questions relate to the services and facilities provided by Mandarin Oriental, Sanya. Please indicate your level of satisfaction for each service or facility that you experienced on your LAST VISIT to the hotel.
2 RECEPTION Excellent Very Good Good Fair Poor 1 2 3 4 5 a. How would you rate the overall quality of RECEPTION? ? ? ? ? ? c. Courtesy of bell staff/porters ? ? ? ? ? d. Speed of registration ? ? ? ? ? e. Friendliness of registration staff ? ? ? ? ? f. Helpfulness of Concierge service ? ? ? ? ? g. Quality of hotel orientation upon arrival ? ? ? ? ? h
您可能关注的文档
- 排球課教案 传球.doc
- 掘进机设计说明书.doc
- 探寻李汉荣散文中的诗意.doc
- 掘进装载机械项目二掘进机的解体与组装.ppt
- 探秘英国伦敦奥运新闻战营地 主新闻中心里的中国元素.doc
- 探究VB分支语句.ppt
- 探究绘本阅读活动中师幼互动的有效策略.doc
- 接受美学与读者反.ppt
- 接触网常用线索.doc
- 控制供方合同违约率QC.doc
- 2024.10.10修改.鹤煤公司“一优三减”三年工作方案(1).docx
- 2024年11月25日鹤煤公司对三矿11月份机关月度隐患排查.doc
- 江苏专用2024年高考历史一轮复习专题五当今世界政治格局的多极化趋势第14讲两极世界的形成练习含解析新人教版.doc
- 2024_2025高中语文第四单元第7课娜塔莎一教案新人教版选修外国小说欣赏.doc
- 2025版高中英语Unit1FriendshipLearningaboutLanguage学案新人教版必修1.doc
- 统考版2025版高考物理一轮复习第十三章热学第2讲固体液体与气体学生用书.docx
- 统考版2025版高考地理一轮复习第一部分自然地理第三章地球上的大气第6讲冷热不均引起大气运动学生用书.docx
- 2024高考英语一轮复习Module4ASocialSurvey_MyNeighbourhood学案外研版必修1.doc
- 2025届高考语文一轮复习题型强化训练“语言文字运用”板块限时练2含解析.docx
- 统考版2025版高考物理一轮复习第二章相互作用实验二探究弹簧弹力与形变量的关系学生用书.docx
最近下载
- 工程结构健康监测技术规程.pdf VIP
- YST 509.1-2008锂辉石、锂云母精矿化学分析方法 氧化锂、氧化钠、氧化钾量的测定 火焰原子吸收光谱法.pdf
- 社区获得性肺炎诊断和治疗指南.pdf VIP
- 初中美术七年级下册(2024)湘美版(2024)合集.docx
- 解剖独立代理人制度.pptx
- 14日天津市直机关遴选面试真题及解析.docx VIP
- 中央银行学(第五版)全套PPT课件.pptx
- 天翼云解决方案架构师(高级)认证资格考试题(附答案).doc VIP
- 房地产-新发展模式展望系列二:新加坡凯德集团:开发投管有机联动,资产管理能力卓著.pdf VIP
- 新标准大学英语(第二版)综合教程2 课后练习答案.pdf
文档评论(0)