员工岗位胜任力培训方案资料.doc

PAGE 基于岗位胜任力的整体培训方案 武汉时代光华教育发展有限公司 2008年 10 月 1 目录 一、方案产生背景········································4 二、方案介绍············································5 三、方案内容············································6 （一）通用管理········································7 初级经理人·····································19 中级经理人····································23 高级经理人····································19 员工职业化····································23 （二）人力资源管理···································27 人力资源经理··································30 招聘主管······································31 绩效主管······································36 薪酬主管······································41 培训主管······································45 （三）财务管理········································50 财务经理······································55 （四）生产管理·········································55 现场管理初级经理······························60 现场管理中级经理······························61 生产计划管理中级经理··························65 质量管理中级经理······························75 安全管理中级经理······························79 采购管理中级经理······························85 仓储管理中级经理······························89 （五）市场营销管理·····································93 销售人员······································95 销售管理中级经理人····························99 销售管理高级经理人····························103 市场工作人员··································107 市场管理中级经理人····························111 市场管理高级经理人····························116 客户服务工作人员······························120 客户服务中级经理人····························124 （六）MBA课程········································128 （七）行业管理·········································130 餐饮、酒店行业································132 医药行业······································133 其它行业······································135 四、方案的实施·········································141 一、方案产生的背景 岗位胜任力的培训方案是基于以下背景而产生的： 1. 经济全球化、信息化带来经济环境变革不断加剧，企业竞争形势愈演愈烈 以全球化、信息化为主要特点的当今时代，经济环境瞬息万变，企业竞争日益激烈。这种局面是所有大大小小企业都无法回避的一个现实。企业要想在竞争中取得优势，唯一的选择便是打造组织学习力，建立学习型组织，使员工成为终身学习者。 2. 中国