Template - Service Definition - bankseta模板-服务的定义- bankseta.docxVIP

Template - Service Definition - bankseta模板-服务的定义- bankseta.docx

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Template - Service Definition - bankseta模板-服务的定义- bankseta.docx

SERVICE DEFINITIONBANKSETARecruitment Services - Learners - including disabledVersion 6Generated on 2/4/2013The Copyright in this work is vested in iSource Investment Holdings and the document is issued in confidence for the purpose only for which it is supplied. It must not be reproduced in whole or in part or used for tendering or manufacturing purposes except under an agreement or with the written consent of iSource Investment Holdings and then only on the condition that this notice is included in any such reproduction. No information as to the contents or subject matter of this document or any part thereof arising directly or indirectly there from shall be given orally or in writing or communicated in any manner whatsoever to any third party being an individual firm or company or any employee thereof without the prior consent in writing from iSource Investment Holdings.? 1999-2013iSource Investment Holdings (Pty) Limited This document was generated by iSSM version 1.9.86Service DefinitionThis document defines the complete service delivery scope for BANKSETAsRecruitment Services - Learners function at various regions. This document must be read in conjunction with the Service Level Agreement (SLA), which defines the specific details of service delivery and how it is measured. For purposes of this Service Definition (SD) the Recruitment Services - Learners function is divided into the following functional areas:Learner Recruitment and Selection - Describes the requirements related to Learner Recruitment and Selection.The following figure depicts the layout of the service definitions together with a general explanation of the intent and use of each section of the service definition table:#ServiceDescriptionService Provider ResponsibilitiesRetained ResponsibilitiesTask - General description of the task, which together with the other tasks in this section describes the functional area.ABCDEExplanation:Line 1 (Dark grey) – Header repeated on all pages.Line 2 (Light gr

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