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Cisco CallManager Express/Cisco Unity Express
Configuration Example
Document ID: 62609
Introduction
Prerequisites
Requirements
Components Used
Conventions
Configure
Network Diagram
Define a Local DHCP Server
Configure the Router Interfaces
Set Network Time Protocol
Configure VLANs on a Catalyst Switch 3550
Configure an Interface on a Catalyst Switch 3550
Configure the Port to Connect to a Cisco 7960 IP Phone
Configure the Cisco Unified CallManager Express Parameters
Provision IP Phones
Set Dial Plan on Cisco CallManager Express
Connect to PSTN
Activate IP Connectivity to Cisco Unity Express Software
Configure Dial Peers for Cisco CallManager Express Phones to Call Cisco Unity Express
Voicemail
Configure Voicemail Access
Configure MWIs
Configure the Voicemail Application
Configure Auto−Attendant Application
Configure SIP Triggers for Applications
Configure Users
Configure Mailboxes
Verify
Troubleshoot
Problem: User Cannot Log In Through the Cisco Unity Express Graphical User Interface
(GUI)
Problem: IP Phone Cannot Hear Ringback or Busy Tone while Called IP Phone is
Ringing or Busy
Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server
Problem: When External Calls are Transferred to the CUE Auto Attendant, the North
American Ring Back Tone is Heard Instead of the British Ring Back Tone
Problem: CCME Hunt Group Not Ringing the Final Number in Hunt Group
NetPro Discussion Forums − Featured Conversations
Related Information
Introduction
This document provides a sample configuration for C
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