Consumer - Quia消费者权威.ppt

Introduction to Business The Right to Service You have the right to be served without discrimination on the basis of your race, gender, income, or age. Fast Review How are the ingredients in packaged food listed? What is a manufacturer’s legal responsibility to make safe products called? continued Fast Review What is bait and switch? Name some sources of consumer education. Your Responsibilities as a Consumer As a consumer, you have the responsibility to educate yourself. The Responsibility to Be Informed Before making a major purchase, read Fact Sheets from the Consumer Product Safety Commission. You can also get product information on the Internet. Figure 23.2 HOW YOU CAN TAKE ACTION The local newspaper runs these stories. As a consumer, what is your responsibility after reading these headlines? The Responsibility to Choose Carefully Responsible consumers make comparisons to find the best product or service at the best price. Pollution The environment is threatened with all kinds of pollution, or contamination of air, water, and land. Consumers (and producers) must do their part to cut down on pollution. Conserving Resources Conservation is the process of preserving, protecting, and planning the management of resources. Every consumer should be aware of the limited supplies of resources and adjust their consumption accordingly. Recycling Recycling involves collecting products for processing so that they can be used again. Recycling It’s the responsibility of all consumers to: Reduce the use of disposable materials Reuse products when they can Recycle materials to reduce waste The Responsibility to Use Products Safely Consumers must follow the instructions given by the manufacturer for the safe use of products. Chapter 23 Introduction to Business, Consumer Rights and Responsibilities Slide * of 57 Chapter 23 Consumer Rights and Responsibilities pp. 370-383 Learning Objectives After completing this chapter, you’ll be able to: Name the seven righ