Simulating a Dynamic Feedback Perspective in the - System 在系统模拟动态反馈的角度.pptVIP

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Simulating a Dynamic Feedback Perspective in the - System 在系统模拟动态反馈的角度.ppt

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Simulating a Dynamic Feedback Perspective in the - System 在系统模拟动态反馈的角度.ppt

Total Cost of Ownership of Enterprise Resource Planning Software: Simulating a Dynamic Feedback Perspective in the Higher Education Environment Meg Fryling, Ph.D. Candidate Informatics Department University at Albany Agenda Enterprise Resource Planning (ERP) Case Study Environment Problem Statement Research Questions Research Process Questions Enterprise Resource Planning (ERP) Based on a common database and a modular software design. Student Records, Student Accounts, Financial Aid, Human Resources, Financials Common database allows every department of a business to store and retrieve information in real-time. Information more reliable, accessible, and easily shared. Data for the various business functions are integrated. Financial aid awarded = rebate check issued Bill paid = hold removed Deposit paid = eligible to register, advisor assigned, userid created, email account created Pre-ERPDisparate Computer Systems (Data Silos) ERP Integration ERP Lifecycle Planning Most important part Fit-gap Functional and technical parties must be involved and work hand-in-hand Execution KISS – Avoid customizations Who makes decisions (Customize vs. BPR)? Post-Implementation The system will NOT be 100% when you “go-live” Maintenance, upgrades and extension of capabilities UPGRADE ERP implementations average between 1 and 3 years - Source – Enterprise Resource Planning Research Center, SD and ERP ERP projects are dynamic problems arising from complex social, managerial and economic systems. ERP projects are dynamic system characterized by interdependence, mutual interaction, information feedback, and circular causality Need for improved policy analysis and design Feedback Loops 1. The Problem The time and resources required to implement and maintain ERP systems far exceed original expectations The purchase price for ERP software is the most visible expense, but implementation and maintenance contains many hidden costs Organizations fail to recognize the true Tota