(商务英语写作实训)chapter 8-memos.ppt

Memos Contents What is memo? memo = memorandum=Interoffice Memorandum Internal: written messages are transferred from one employee or department to others writing approach: direct / deductive approach Format: heading + messages Printed Heading Memo Messages Opening: purpose or context of the memo Body: details of the main idea Closing: an urge for action Types of Memos request and reply memos sample confirmation memos sample procedural and informative memos sample Sample Study Sample Study Sample Sentence Sample Sentence Request memo for increased wages Request memo for attending a convention of the American Society of Training Directors (ASTD) Confirmation memo to remind people of the company policy and confirm its validity. Confirmation memo to emphasize the company policy regarding employees behavior towards their guests. Procedural memo to inform the heads of all departments and all employees that the general manager has been changed Procedural memo to inform of the heavy turnover of sales representatives Procedural memo to inform of the heavy turnover of sales representatives Situation Ways of Thinking Ways of Thinking Key to Writing Your Message Task 1 Task 2 Task 2 Task 3 Task 4 Task 5 Task 5 Task 6 Task 6 As we discussed … Request for cost information concerning… I want the following information. This is to remind you that… Please note that… Please notice that… As you know we are considering the possibility of… I’d like to have the information by… If you need additional information, please contact me at… Thank you for your support. Thank you in advance for your cooperation. We would appreciate if you could... Please pass this information to… In response to… This memo responds to your request that… …will be helpful in… Sample Memos Memo To: James Chen, boss From: Francis Fan Date: September 5, 2006 Subject: Request Wage Increase Mr. Chen, my present wee