国际品牌物业管理公司应急事故管理政策.ppt

* * * * * * * * * * * * * * Functional Specialists Group Strategic Priorities FSG Consulting Services Sustainability Other Services Risk Management Critical Environment Management Procurement Communication Training Delphi Business Process Outsourcing Property Services Centre Maximo Nerve Centre 2008 Scorecard 2008 Outcome FSG STRATEGY 2007 - 2008 Satisfactory Resourcing in each Hub Optimise Product Design, Scope Pricing Key Market Opportunity Focus Effective Regional Integration Alignment Powerful Branding Communication Internally Externally PATHWAYS No.1 in Sustainability in Real Estate JLLSG operating in Sing, China, India Minimise Major Risks and Differentiate JLL in Ops. Implement the 10 Key Areas of Focus In all markets across Asia Pacific No.1 in CEM in Real Estate Implement CEM manual across all sites In Asia Pacific Maximise savings and differentiation advantage Leverage Procurement advantages And generate $500K in Savings FSG recognised internally and Externally for excellence Develop internal and external marketing collateral MS University recognised As Industry Leader Complete 5 new modules and Deliver across Asia Pacific Delphi widely utilised as an An information tool Single Delphi Site accessible throughout Asia Pacific Centralised Processing strategy Implemented delivering efficiencies Maximo Nerve Centre and PSC operate At breakeven Strategic Priorities 应急事故管理政策 * 好处 应用范围 事故等级 报告时限 所需行动 风险管理经理的角色 OneViewRiskManagement 议程 * 1.好处 确保公司有一个一致及协调的方向去认知，通知，优先处理，调查，分析和行动及事故回馈 让公司每一位成员都能分享有关经验 支持符合良好公司管治标准 确保通知实时相关人仕 加强公司处理事故的能力 * 此事故管理政策适用于所有在仲量联行亚太区物业及设施管理部内所发生的事故，营运单位包括但不限于下列单位： - 综合设施管理 - 投资者客户管理 - 资产管理 - 物业管理 - 功能专家小组 (FSG) - 重要设备环境管理 (CEM) 项目 2.应用范围 * 所有亚太区物业及设施管理部的同事都必须遵守事故管理政策。有关通报覆盖，但不限制于下列事情： 不道德行为 违法事情 欺诈 盗用 炸弹威胁 恐怖分子攻击 导致客户或租户有实在或潜在财务损失的事故或险失事故 导致实在或潜在的保险