Performance Management 绩效管理.ppt

Performance Management - The best strategy will not succeed unless it is properly implemented and managed. 績效管理 - 最好的策略也不會成功﹐除非對其正確實施并有效管理. The Scope of this Workshop What this workshop is not about: Developing a Vision/Mission and/or Business Strategy Balanced Scorecard Development of Key Performance Indicators (KPIs) Development of HR compensation scheme What this workshop is about: Concept of Performance Management (assuming that you have a viable strategy and have developed Strategic Objectives and KPIs) Concept of Economic Value-Add and Strategic Initiatives Concept of Leading and Lagging Indicators Aligning your organization to your Quality Strategy How to use the Management Review process to manage your company’s performance breakthrough 本次研討班范圍 本次研討班不是關于: 開發一理想(夢想)/使命及/或營業策略 均衡記分卡 關鍵績效指標 (KPIs)的開發 人力資源報酬計划的開發 本次研討班是關于: 績效管理概念 (假定你有一個可行的策略并已開發了策略目標及 KPIs) 經濟附加價值及策略倡議的概念 先導及后延指標的概念 使你的組織密切配合于品質策略 如何利用管理評估制程來管理公司的績效突破點 Workshop Objectives Introduce the concept of Performance Management Show why companies usually don’t benefit very much from their “management reviews”. Show how where value and competitiveness are created in a company. Explain what are leading and lagging indicators and the relationship between them. Show that the workshops in the QSM program are strategic initiatives as well as leading indicators, and should be managed with commitment. Show how to set up an effective Management Review system Show how to use the Management Review process to manage company performance breakthrough. 研討班目的 導入績效管理概念 說明為何公司通常不能從其“管理評估”受益良多. 說明在一個公司里﹐如何及在哪里創造價值及競爭. 解釋先導及后延指標以及相互之間的關系. 說明在QSM計划中﹐研討班是策略倡議及先導指標﹐應以承諾來管理. 說明如何建立一有效的管理評估體系 說明如何利用管理評估制程來管理公司的績效突破點. Contents Introduction to Performance Management Strategy Development Leading and Lagging Indicators Exercise Aligning your Organization to your Quality Strategy Setting up a Management Review system Case Study Conclusion Homework 內容 績效管理導入 策略開發 先導及后延指標 練習 使你的組織密切配合于品質策略 建立一管理評估體系 個案研究 結論 作業 What is Performanc