沃尔玛培训体系-3.doc

Chapter 3 Regional Trainer 第3章 区域培训員 Supercenter - 购物广场 To the Regional Trainer of Supercenter, the important duty is the management training of stores. Additional, and the modification of the MTP program are essential following up of the MT training.对于购物广场 Training of Management 管理层的培训 Courses 课程 Regional Trainer directs 10 courses of the Management training. Following is the brief of each training program and the specific management:区域培训员负责10项管理层课程，以下是各个课程所针对的相应管理层及简介： LF: Leadership Foundations. Leadership Foundations is the first tier of Wal-Mart Leadership and Skill Building. Management Associates that supervise others are strongly urged to attend this training. Please note that this course is a prerequisite for Walton Institute. LF:领导艺术培训是建立沃尔玛领导才能和技巧的第一条纽带，管理层员工非常有必要参与这个培训，应注意LF是上WI课程的先决条件。 Topics covered include 课程内容包括： People Skills for success as a Wal-Mart manager作为一个成功的沃尔玛管理层的为人技巧; Skill development in communication, delegation, empowerment and team building在与人沟通、授权和团队建设中的技巧培养； Servant Leadership and how honesty and integrity relate to managing others 公仆领导和评估他人工作的忠诚； Managing Diversity at Wal-Mart Stores, Inc. 沃尔玛公司中多样化的管理； Resources for Living 生存的资源； Effective Coaching有效的指导。 Please note that this workshop is for three full days. All the trainee will receive a certificate after this training.整个课程历时3天，完成培训后学员可获得一份毕业证书。 1.1.2 PI/POS: Perpetual Inventory/Point of Sales. This is the basic program of retail industry. Perpetual Inventory (P.I.) is a system that lets us know how much of each item we have in our store. It does this by keeping track of the merchandise that comes in and goes out of the store. P.I. also allows us, when necessary, to review and adjust an item’s on-hand. An on-hand is simply the total quantity of an item in the store.PI/POS：即永久库存/POS补货是零售业的基础课程。永久库存系统通过跟踪各种商品在商场中的进出，让我们了解商场中各种商品的数量，必要时，这个系统还允许我们观察并调整手头上的商品数量。 Benefits of P.I. P.I.的优点 Our P.I. system allows us to provide better Customer S