team diversity 团队多样性 写手 试写.docVIP

Introduction In a functional team which has a great knowledge and experience diversity (Zhao Hui-qun, 2010) among team members, how to handle the contradiction produced by team diversity effectively plays an important part in daily management. According to the case, this essay will start with a analysis of the main diversity issue in the team, then it will give some advices for Rachel and Doreen in allusion to the problem the case mentioned. Following this, it will put forward some preventive measures against the occurrence of the situation. The main diversity issue in the team The case shows that there is a knowledge and experience diversity exists in this team, and the main issue is that members have a patchy understanding of what everyone’s function is, in other words, how this kind of diversity works. Actions should be taken Rachel and Doreen’s divergency should be solved from both sides. As for Rachel, firstly she should be told that Doreen’s behavior was entirely inappropriate and some measures will be taken against this kind of demeanor. Then make Rachel have a look at some information about Doreen’s outstanding achievements and figures on her performance to have Rachel know that Doreen is a senior who deserves her respect and emulation. On the other hand, due to Doreen’s strong personality and her status in the business, a relaxative chat with Doreen would be suitable, keeping away from the details Rachel told, just making her know Rachel’s merit and the consequences of undermining product’s information in front of the customers. Preventive measures Actions above just stay on the surface, underlying causes must be eliminated so that the same situation will not happen again. So preventive measures as follows should be put on the agenda: to start with, contradiction always occurs due to a lack of communication. So any possible means should be tried to provide team members opportunities for airing views, suggestions, or even objections. For instance, hold more