麻萨诸塞州公共卫生部 语言需求评估指南.pdfVIP

  Massachusetts Department of Public Health Guide to Language Needs Assessments February 2011   Acknowledgments This guide is the result of a collaborative effort. We wish to thank the individuals and organizations that contributed to its development, particularly the directors of Interpreter Services who participated in a lively discussion that truly helped shape its content. Georgia Simpson May, Director Carla Fogaren, Director of Interpreter Office of Health Equity, Massachusetts Services Department of Public Health Caritas Christi Samuel Louis, Manager of Special Ileana Jimenez García, Director of Projects Interpreter Services Office of Health Equity, Massachusetts Brigham and Women’s Hospital Department of Public Health Colleen Martin, Planning and James Destine, Language Access Performance Measurement/Patient Coordinator Satisfaction Office of Health Equity, Massachusetts Lahey Clinic Department of Public Health Tim Moriarty, Manager of Interpreter Derek S. Brindisi, Director and Translation Services Worcester Division of Public Health Bay State Health Connie Camelo, Director of Barbara Nealon, Director of Social Interpreter Services Services and Multicultural Services UMass Memorial Medical Center Heywood Hospital Susan Collier, ASL Services Ceci Phelan-Stiles, Senior Manager of Coordinator