我国分时度假消费者权益保护探讨.docVIP

目 录 摘要 1 关键词 1 Abstract 1 Key words 1 一、分时度假消费者权益的特点 2 （一）分时度假与消费者权益 2 （二）分时度假消费者权益的特点 2 1.权益形式具有多样性 2 2.权益时间具有期权性 2 3.消费者权益实现的滞后性 2 二、我国分时度假消费者权益受到侵害的表现形式及其原因 3 （一）我国分时度假消费者权益受到侵害的表现形式 3 1.采取诱导方式吸引消费者 3 2.现场销售存在诱购行为 3 3.行程无法兑现 3 4.合同权利与义务不对等 3 （二）我国分时度假消费者权益受到侵害的原因 4 1.从国家层面 4 2.从经营者层面 4 3.从消费者层面 4 三、我国分时度假消费者权益的保护对策 5 （一）从国家层面 5 1.健全相关法律法规 5 2.明确行业管理部门 5 （二）从经营者层面 5 1.从经营者及企业本身入手 5 2.从整个社会入手 6 （三）从消费者层面 6 1.消费者应加深对分时度假的了解 6 2.消费者应增强理性消费 6 3.消费者应加强维权意识 7 四、结语 7 致谢 7 参考文献 7 我国分时度假消费者权益保护探讨 旅游管理专业学生 孙益娜 指导教师 王建喜 摘要：分时度假作为一种新兴的休闲旅游方式,已在我国掀起了一股热潮。由于分时度假产品的特殊性，分时度假的消费者权益有其自身的特点，消费者的权益能否得以保障,关系到分时度假产品的信誉以及该产业在我国的发展前途。而我国发展分时度假过程中出现了消费者的权益受到侵害的现象。本文分析了消费者权益的特点，了解我国分时度假发展中所出现的消费者权益受到侵害的现象，探究其原因，从而探讨相应的对策切实保护消费者的合法权益，以利于我国分时度假业的长期健康发展。 关键词：分时度假；消费者权益；法律；信用 Research of Timeshare Protection of Consumer Rights of China Student majoring in tourism management Sun Yi’na Tutor Wang Jianxi Abstract: Known as a new type of leisure tourism, timeshare has caused a rush all around the world, and it has become an industry which is full of vital force and energy. It is a product which appears between the real estate product and the hospitality product. Today, the timeshare industry has been the fastest-growing segment among the worlds hospitality and resort industries with growth each year from 1984 to the present of 14 to 17 present. Timeshare is adopted in China in the end of 20 century, and there are some enterprises, which operate the timeshare product. Because of the special nature of the timeshare products, timeshare the interests of consumers has its own characteristics. Whether the interests of consumer can be protected relates to the credibility of timeshare products and the industry in the development of our country’s future. However, our timeshare development in the process of the consumer rights are infringed phenomenon. This paper analyses the characteristics of the interests of consumers, understands our timeshare development in the interests of consumers a