信息系统系统分析.ppt

天津大学管理学院 冯 楠 信息系统分析与设计 天津大学管理学院信息管理与信息系统 冯 楠 Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design An information system (IS) is an arrangement of people, data, processes, and information technology that interact to collect, process, store, and provide as output the information needed to support an organization. Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design Information technology is a contemporary term that describes the combination of computer technology (hardware and software) with telecommunications technology (data, image, and voice networks). Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design A transaction processing system (TPS) is an information system that captures and processes data about business transactions. 是一种捕捉和处理有关企业事务数据的信息系统。 Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design A management information system (MIS) is an information system that provides for management-oriented reporting based on transaction processing and operations of the organization. 是一种提供面向管理的企业业务处理和运作报告的信息系统。 Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design A decision support system (DSS) is an information system that either helps to identify decision making opportunities or provides information to help make decisions. 是一种能够辅助进行决策或者提供决策信息的信息系统。 Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design An expert system is an information system that captures the expertise of workers and then simulates that expertise to the benefit of non-experts. 捕捉工人的专业知识，然后模拟那些专业知识为非专家服务的信息系统 Chapter 1 – The Context of Systems Analysis Design1.1 A Framework for Systems Analysis and Design A communications a