福特汽车培训材料——sigma推行.pptVIP

Six Sigma  Outline Overview-Four Quality Gurus Historically companies have focused on quality issues for customer satisfaction Prior to six sigma there were four key quality gurus that most companies’ quality programs followed Deming Juran Crosby Taguchi Deming Deming taught: Importance of understanding variation in work processes Role of management in leading for quality Application of statistics Plan-Do-Check-Act Deming’s Contribution to Profitability Juran Juran taught: Breakthrough performance Pareto effect Importance of management principles Quality by design and planni