实用英语阅读 6Customer Service [武汉理工].pptVIP

UNIT 6 Customer Service Contents Patterns of Paragraph Develop paragraphs in a variety of patterns that reflect your thinking about the material. As you write the topic sentence and its supporting sentences, look for ways to structure your thinking. Where one author advances his or her material by narrating a series of events, another undertakes a physical description and another undertakes an analysis of the topic. There are numerous ways of supporting the main idea of a paragraph with supporting information. The following are some of the most commonly encountered: Classification Sequence Cause and Effect Relationships Comparison and Contrast Illustration Classification Paragraph As we all know, most paragraphs in article have a topic sentence that expresses the central idea. However, there are many different ways to develop the main idea of each paragraph. Listing paragraph is one of the ways of paragraph development. In these types of paragraphs, the details may be more important than the main idea. While reading this kind of paragraph, pay attention to signal words like: first, second, next, then, finally, another, moreover, and so on. These words can clearly tell us the process of something. In classification, you associate similar things or processes by grouping them into classes. You can classify organisms, mechanisms, processes according to shapes, magnitudes, effects, and so on. Sample 1 In essence, quoting for business in overseas markets is no different from quoting for business in the domestic market. Typically, the costs to include in quotation are: ● Cost of raw materials- include all components, labeling and packing costs. ● Manufacturing costs – include all production costs, particularly labor costs. ● Overheads- running costs, depreciation, rent, utilities and transport costs. ● Profit margin- this may vary depending on whether you are trading in a buyer’s or seller’s market. This may also be affected by the flexibility of demand for y