人力资源chapter7.ppt

Interviewing Candidates After studying this chapter, you should be able to: List the main types of selection interviews. Explain and illustrate the factors that affect the usefulness of interviews. Effectively interview a job candidate. Interview An interview is a procedure designed to obtain information from a person through oral responses to oral inquiries Types of Interviews Selection interview Appraisal interview Exit interview Types of Interviews Selection interview A selection procedure designed to predict future job performance on the basis of applicants’ oral responses to oral inquiries. Types of Interviews Appraisal interview A discussion, following a performance appraisal, in which supervisor and employee discuss the employee’s rating and possible remedial actions. Types of Interviews Exit interview An interview to elicit information about the job or related matters to the employer some insight into what’s right or wrong about the firm. Basic Types of Selection Interviews How Interviews Are Structured Directive or structured An interview following a set sequence of questions, and accepted answers. Nondirective or nonstructured An unstructured conversational-style interview in which the interviewer pursues points of interest as they come up in response to questions. Structured Interview Guide Structured Interview Guide(cont’d) Structured Interview Guide(cont’d) Content of the interview Situational interview Behavioral interview Job-related interview Stress interview Content of the interview Situational interview A series of job-related questions that focus on how the candidate would behave in a given situation. Content of the interview Behavioral interview A series of job-related questions that focus on how they reacted to actual situations in the past. Content of the interview Job-related interview A series of job-related questions that focus on relevant past job-related behaviors. Content of the interview Stress interview