国际酒店-咖啡厅服务程序.pptVIP

11、如何服务甜品HOW TO SERVE DESSERTS 4) Set the table. 摆台 After order has been computed in the POS system, cutleries have to be laid according to the guest’s order from the right side. 录入之后，要从顾客右手边摆放餐具 Why do you have to change the cutlery? 为什么要更换餐具? 5) Serve the dessert. 甜品服务 Say “Excuse me, Mr./Mrs./Ms./Sir/Madam XXXX, this is your XXXX. (With the main item of the dish nearest and facing to the guest. 说：打扰一下，先生/太太/女士XXX这是您的XXX（甜品位置应摆放在客人的前面） Serve the children/ladies first, then the gentlemen and follow by host. (Move clockwise around the table). 先女士和小孩开始再到男士（按顺时针顺序） Note: When there ar