HR晋升必学：如何当好中层管理者.doc

HR晋升必学：如何当好中层管理者 * —课程单元— MTP-1 如何成为优秀的管理者 How to be a competent manager MTP-2 有效计划的技巧 Effective planning MTP-3 工作沟通协调技巧 Effective Communication MTP-4 执行力的提高 Execution Skills MTP-5 积极态度与激励员工 Motivating people MTP-6 部属培育与指导 Developing people * Think：管理是什么? 请依你本身的了解，写下管理的意义 De scribe your understanding about management * MTP-1 如何成为优秀的管理者 How to be a competent manager? * Case study 案例研讨:李主管的疑惑 Why manager Lee is so busy ? * Think What are the differences between the manager and non-manager? * 管理者与非管理者之不同 Differences between manager and non - manager 非管理者 non - manager 管理者 manager 有什么，做什么 Just Do It 亲力亲为 Do anything by oneself 被动沟通 Passive communication 面对问题，兵来将挡 Deal with current problems 定目标，作计划 Set goal, make plan 借力使力 Get things done through others 主动沟通 Proactive communication 预见问题，事前准备 Foresee the problems and prepare in advance * 管理者与非管理者之不同 Differences between manager and non - manager 非管理者 non - manager 管理者 manager 单打独斗 Show one’s own strength 应付眼前 Focus on current issues 等待资源 Wait for support resources 本位思考 Self-centric thinking 建立团队 Using team efforts 思考未来 Think ahead of future 善用与整合资源 Leverage resources 三位思考 Three angles thinking * 管理者的立场～360度思考 90° 90° 90° 360 Degree thinking for manager * 管理的8个意义 #1. 整合运用资源，达成组织目标 To integrate resources and achieve goal #2. 做对的事，把事做对 Do right things, do things right #3. P-D-C-A(计划、执行、考核、改善) Plan , Do , Check , Action #4. 善用能力，创造绩效 Create performance by competency What management means? * 管理的8个意义 #5. 订制度，作规范 Develop systems amp; regulations #6. 给员工努力工作理由 Give people reasons why work #7. 懂得如何要求下属（制定基准） Know how to drive people (By setting up standards) #8. 沟通、沟通、再沟通 Communicate , communicate , communicate What management means? * 管理是透过他人完成工作 不知道～教导 Mentor 不会做～指导 Coach 不愿做～辅导 Counsel 目标 Goal To get things done through others K S A No direction Manager Employee leading * 杰出管理者的四个角色 短期 Short term 长期 Long term 变革管理者