国际商务管理topic 1516 ppt课件.pptVIP

Topic 15 16 HR Management: Business Organization and Organizational Structures Motivation Time arrangement: 2 periods Aims: To learn the instruction of organization charts, and four forms of organizational structures To learn three theories concerning motivation and their implications on how to motivate workers. To master some useful phrases and expressions concerning business activity in English Key words and phrases Organizational structures Business organization Organizational chart Chain of command Span of control Centralization Decentralization Entrepreneurship structure Bureaucratic or pyramid structure Matrix structure Independence structure Motivation Absenteeism Productivity Hierarchy of needs Physiological needs Safety needs Belonging needs Esteem needs Self-actualization needs Job satisfaction Job enrichment Hygiene 卫生/保健 Fringe benefit 额外福利，边缘福利 Intrinsic内在，本质的 Extrinsic 外因，外在的 Supervisory n/adj监督，管理 Ⅰ Organization chart Definition: organization chart is a picture of the reporting structure and the division of labour in an organization. The reasons for businesses to draw organization charts: To help to spot communication problems To help individuals see their position and responsibilities To help to understand the relationships To show different divisions of the business To help to find who make decisions for whom to follow Three organization charts Ⅱ Chain of command and span of control Chain of command: the way authority is organized within an organization. Level of management in the chain decides the effectiveness of communication The chain of command, sometimes called the scaler chain, is the formal line of authority, communication, and responsibility within an organization. The chain of command is usually depicted on an organizational chart, which identifies the superior and subordinate relationships in the organizational structure. According to classical organization theory the organizational chart allows one to visualize the lines