试论项目管理中的冲突与沟通管理（Discussion on conflict and communication management in project management）.docVIP

试论项目管理中的冲突与沟通管理（Discussion on conflict and communication management in project management） Conflict is an inevitable phenomenon in the project, too many conflicts will destroy the project organization function, less conflict will make the project organization rigid, the implementation of scientific and effective management of conflict is an important part of project management. In order to ensure the process of project communication management including project information timely and properly produce, collection, transmission, storage and disposal of must, between people, ideas and information provides a key link of project communication management factors for the success of the project must, people involved in any program should be prepared to send the language project and receive information, and must understand them to participate in personal communication can affect the whole project. Through this article, fully understand the source and kind of project conflict, grasp the mode of project communication, communication channels, understand the obstacles of effective communication, and grasp the content and methods of project communication management. When we discuss the following issues, it is the conflict management in the implementation of the project, and the conflict management in the general management will not be discussed in this paper. Causes of conflict in the project and its impact on the project (1) causes of conflict in a project Definitions of conflicts and project conflicts Conflict is a process in which both sides perceive the contradiction and opposition, which is the interaction or interaction with the other party when the other side feels that the other side is concerned with or has a negative effect on what they care about. Project conflict is a specific form of organization conflict, which is the intensification of contradictions and behavior antagonism caused by the coordination of some internal or external relations of project. Causes and pro