酒店服务指南).doc

酒店服务? HOTELSERICES? 宾客服务经理 电话分机：8000Cuest Service Manager Ext: 8000 如需服务请与当值宾客服务经理联系。For any assistance,please contact us. 行李服务 电话分机：8000Luggage Service Ext: 8000 为您提供24小时行李服务以及贵重物品寄存服务，如需服务请联系礼宾部。Our24hours bellboys provide you luggage service and valuables storage.For any assistance,please contact us. 接待服务/问询服务 电话分机： 0Reception/Information Ext: 0 提供24小时的接待/问询服务，位于大堂。Located in the lobby,our receptionists provide you24hours service. 商务中心 电话分机：8000Business Center Ext: 8000 位于大堂，提供商务、订票、邮件服务。Locates in the lobby,our Business Center service provide you business service,tickets booking Seruice Time:07:00-21:00 总机服务 电话分机：0Operator Ext: 0? 为您提供电话信息查询、留言服务。Our operator will provide you information and message service.? 订房服务 电话分机：0Reservation Ext: 0? 酒店提供24小时订房服务。We provide you24hours reservation service.? 医疗服务 电话分机：8000Clinic Service Ext: 8000? 如需要服务，请与当值宾客服务经理联系。For any assistance,please contact Guest Service Manager.? 酒店部分楼层设无烟客房区域，为您提供清新的住宿环境。We provide Non-smoking rooms for those non-smokers to choose.? 客房中心 电话分机：8500HouseKeeping Ext: 8500? 您若需要增加房内用品或服务请于客房中心联系。If you need any additional room supplies and services HouseKeeping .? 饮用水Drinking Water? 如需饮用开水请用房内开水器。Please make use of the electric thremos if you need some hot water. 大堂保险箱Lobby Safe? 大堂接待处出为阁下提供免费使用的保险箱，较大的贵重物品可存放在大堂保险箱内。酒店管理当局对留在客房内物品的任何损坏或遗失不负任何责任。Each room is fitted with a safe ,your valutable belongings are recommended to be keep in the safe .Please open the your safe door before you checkout . Bye the way ,the lobby located provide free safes for bigger valutable belongings .The hotel management is not liable to any loss or damage valutables left in the gust rooms .? 客房照明系统Lighting Control of Guest Room? 房间配有灯光总控制器，将磁卡插入取电器内，灯光便会自动开亮，当您离开房间时，请取出磁卡，灯光便会自动开关。Each room is equipped with master switch control lighting.Please insert the card key in to the slot beside the door to turn on the lights.When leaving the room please remove the card key to turn lights off auto