第07周 投诉信高中英语书面表达18周满分计划2018年版解析.doc

01 假如你叫李华最近在某个购物网站上购买了一件夹克但到货后发现了下列一些问题请给该网站写一封投诉信投诉信内容如下表 要点 1.投诉内容 2.要求重新邮寄或退款 3.询问应由谁承担邮寄费用。 注意: 1.书信内容包括以上要点 2.词数100左右(书信格式已给出不计入总词数) 3.可适当增加细节以使行文连贯。 Dear Sir or Madam, I’m writing to complain about the jacket which I bought from your website. This morning I received the jacket on time, but ________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ I am looking forward to your early reply. Yours sincerely, Li Hua 【写作指导】 【范文】 Dear Sir or Madam, I’m writing to complain about the jacket which I bought from your website. This morning I received the jacket on time, but I regret to say that there’s something wrong with it. Firstly, I’m pretty sure I asked you to send me a purple one. The moment the mail box arrived, I couldn’t wait to open it, only to find a red one. To make things worse, I need a size 170-88A while you sent me a size 175-92B,which is too large for me. Were I in it, I would be a clown. And it is of such bad quality — the zipper doesn’t work at all! My concern is whether you will return me the money or have the jacket replaced and I wonder who will pay the postage. I am looking forward to your early reply.? Yours sincerely,? Li Hua? 第一部分：提出抱怨并表示遗憾 套语： (1) 很抱歉打扰您，但我必须郑重提出投诉。 I am sorry to trouble you but I am afraid that I have to make a serious complaint. (2) 我很遗憾地告诉你投诉有关……的事由。 I am sorry to tell you that there should be to complain about … (3) 我真的很讨厌抱怨，但有一件事情确实令人烦心。 I really hate to complain, but one thing is really disturbing now. 第二部分：说明投诉问题、后果，并提出合理建议。 1. In the first place, the food is too salty and the water isnt served in time. In addition, the music you broadcast is too noisy. Under these circumstances, I find it hard to sit he