项目经理教程第七周(上）.ppt

Project Management7. Managing Teams Week 7 Our goal today is to develop and facilitate leadership, team building, performance management, and conflict management skills in the context of an IT environment Main reference: Gray Larson, 2006, Ch 11. Effective Team Characteristics Why Join Teams? Team Development Keys to Managing People Managing Project Teams Project Team Conflict Project Team Pitfalls Effective Team Characteristics What is a Team? A team is a group of individuals who cooperate and work together to achieve a given set of objectives or goals (Horodyski, 1995). is close cooperation between cross-trained employees who are familiar with a wide range of jobs in their organization Team-building is high interaction among group members to increase trust and openness Effective Team Characteristics 1 Project Team Size 2 Common Characteristics Project Team Size Performance is based on balance of members carrying out roles and meeting social and emotional needs Project teams of 5 to 12 members work best There are problems you encounter as size increases It gets more difficult to interact with and influence the group Individuals get less satisfaction from their involvement in the team People end up with less commitment to the team goals It requires more centralized decision making There is lesser feeling as being part of team Project Team Size Goals are clearly defined and matched with measurable outcomes Accurate effective 2-way communication Leadership is shared and participation encouraged Effective decision making and problem solving Team identity and cohesiveness Cooperation and collaboration They share a common identity Why Join Teams? Why do people want to join teams? Individual reasons Security Status Self-esteem Affiliation Power Goal achievement Why do teams work well for organizations? Team Development Project teams usually come together for a project and then disband. What challenges does this create? Tuckman (1960s) publi