Supply Chain Strategy[供应链战略](PPT-45).ppt

Supply Chain Strategy How Supply Chain Strategy  fits the Operations Management Philosophy Dell, Inc. Dell is a leader because of their fast response time. Customer orders are on delivery trucks in 36 hours. Their focus is on how fast inventory moves. The bulk of its components are housed within 15 minutes of each of its plants. As customers place orders, suppliers know when to ship components. Suppliers restock the warehouse and manage the inventory. Careful supply chain management is the key. Supply Chain Supply chain: The network of services, material, and information flows that link a firm’s customer relationship, order fulfillment, and supplier relationship processes to those of its supplier and customers. Supply chain management: Developing a strategy to organize, control, and motivate the resources involved in the flow of services and materials within the supply chain. Supply chain strategy: Designing a firm’s supply chain to meet the competitive priorities of the firm’s operations strategy. Supply Chain for Services Supply chain design for a service provider is driven by the need to provide support for the essential elements of the various service packages it delivers. A service package consists of supporting facilities facilitating goods explicit services implicit services Supply Chain for a Florist Creation of Inventory Inventory: A stock of materials used to satisfy customer demand or to support the production of services or goods. Supply Chain for Manufacturing Raw materials (RM): The inventories needed for the production of services or goods. Work-in-process (WIP): Items, such as components or assemblies, needed to produce a final product in manufacturing. Finished goods (FG): The items in manufacturing plants, warehouses, and retail outlets that are sold to the firm’s customers. Inventory Measures of Supply Chain Performance Average aggregate inventory value (AGV) is the total value of all items held in inventory for a firm. Application 10.1