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Letter 70
Agent’s Complaint of Slow Delivery
Dear Sirs,
We enclose our statement of sales made on your account during May and of commission and expense payable, and if you will confirm our figures, we will credit you with the amount due.
These sales are most disappointing, but this is due entirely to late arrival of the goods we ordered from you last February. Not having received the goods by mid-April we faxed you on the 17th, but found on enquiry that the goods were not shipped until the 26th April and consequently did not reach us until the 22nd May.
This delay in delivery is most unfortunate as the local agents of several of our competitors have been particularly active during the past few weeks and have taken a good deal of the trade that would doubtless have come our way had the goods been here. What is more disturbing is that these rival firms have now gained a footing in a market which, until now, has been largely our own.
We have reminded you on a previous occasion of the competition from Taiwan manufacturers, whose low prices and quick deliveries are having a striking effect on local buyers. If therefore you wish to keep your hold on this market, prompt delivery of orders we place with you is essential.
Yours faithfully,
Letter 71
Appointment of Agency (I)
Dear Sirs,
We have received your letter of January 24 and favorably impressed with your proposal for an agency agreement between us. In view of your excellent performance in pushing the sales of our manufactures and the satisfactory business records, we have decided to appoint you as our sole agent for our Panda Brand Recorders in the territory of Iran.
We have draw up a draft sole agency agreement in which the terms and conditions are set forth in details. Please examine it and tell us if they meet with your approval.
We hope the establishment
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