物业管理新世纪物业管理展方向.docVIP

河北经贸大学毕业论文 新世纪物业管理发展方向 专业名称： 物业管理 班 级： Z2011级 1 班 学生姓名： 指导教师： 完成时间： 2013年5月15日 摘 要 物业管理是一个新兴行业，也是一个朝阳行业，从20世纪80年代我国内地引入，获得迅速发展，并且在不断的发展过程中，出现了工业物业、行政物业、商业物业及住宅物业四种物业管理类型，其中更以商业物业和住宅物业为主。 伴随着经济的迅速发展，物业行业更是得到了长足发展。尤其是在新时代的背景下，经济与社会的发展使人们的生活和消费水平不断提高，人们已经不再满足传统的物业管理，而要求物业管理水平不断提高，物业管理内容不断增加。它已经成为第三产业中一个极为重要的内容，对改善广大居民的生活、工作环境，维护社区安定，推动精神文明建设，就业工程，促进经济发展等发挥了重要作用。由此可见这个行业的健康发展关系到人们的安居乐业，是建设和谐社会的重要因素。但是物业管理发展的同时也暴露出了一些问题。本文从对物业管理的相关概念 进行说明，从而更容易、清晰的理解，然后对其所起到的作用等方面作出阐释，更对其未来所发展的方向进行了预测。 关键词 品牌；物业管理；发展趋势 目录 绪论·························································1 一、物业管理概述···················································2 （一）物业管理的概念·········································2 广义的物业管理的概念······································2 狭义的物业管理的概念······································2 （二）物业管理的内容·········································2 常规性服务的基本内容···································2 专项服务的内容··········································2 特约服务的内容·········································2 （三）物业管理的作用···············································2 利于实现物业的保值、增值··································2 利于拉动经济增长··········································2 利于提高人民群众的生活环境的质量··························2 利于扩大就业领域，增加就业人数····························2 利于小区的稳定、社会的和谐································3 二、我国物业管理的发展成绩与存在的问题···························3 （一）我国物业管理的发展成绩·································3 物业管理的覆盖面在不断增大································3 竞争机制不断完善··········································3 人们提高了对其的认识······································3 法律法规在逐渐完善········································3 （二）存在的问题分析················································4 物业管理的法律不健全及各主体之间权利与义务关系不清··············· 4 业主 委员会、业主大会的成立、组成、运作缺少制约和监督·····4 收费标准不统一，甚至乱收费········································4 侵占配套设施设备或其的不健全······························4 物业管理人员素质偏低，缺少优秀人才························4 三、解决问题的途径与策略······································4 完善相关的法律法规·········································4 采用先进管理经验，培养专