酒店实务英语Module 5 Business Ceter and Other Services.ppt

*Activities Questions about the conversation A. What souvenirs can the guest buy in this shopping arcade? Jewelry , Chinese food and many other souvenirs. B. How can the arcade ship the things that foreign guests buy? By a efficient shipping system. 2. Listening practice Listen and write down what you heard. A=Shop assistant G=Guest A: Good evening, sir. How can I help you? G: Yes. I will go back tomorrow , and I want to buy some gifts to my girl friend .____________________________________ A: Certainly, sir. We have four parts in this shopping center. __________________________________________________ ______________________If you like, I can show you around. G: Thank you. ___________________________________ A: This way, please. They’re all here. G: They are very beautiful. ______________________________ A: You may use the credit card or pay cash. G: OK. Thank you. Could you give me some suggestion, please? They offers Chinese tea, nationality costumes, Chinese handicraft and jewelry. I’d like to see the nationality costumes first. By the way, can I pay by credit card? 3. Role-play Mrs. Smith wants to buy some gifts for her friends and children. She comes to the shopping center and the shopping assistant introduces the shopping center . Task 2 At the Souvenirs Section * Sample conversation A=Shop assistant G=Guest A: Good morning, sir. How can I help you? G: I want to buy some gifts for my wife and daughter. Could you recommend something? A: Sure. How about the jade bracelet？It’s a good gift for your wife. G: Um…She likes something related to Chinese culture. A: What about jade stamps? We may carve her name in Chinese on the stamp, with a surcharge of only 100 yuan. G: Terrific! I’ll take it. Anything good for my 6-year-old daughter? A: How about these toys of rams. They are the official Mascots of the Guangzhou 2010 Asian Games. G: How much are they? A: 288yuan in total. G: Can I have any discount